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Macon | Atlanta | Savannah

Job Details  

Help Desk Assistant _SHD
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Job ID 1570
Job Type Atlanta On-Campus
Employer IT Help Desk - Atlanta
Date Posted Aug 29, 2018
Category Computers: Information Technology
Job Description

Provides technical support to students. Responsible for the support of wireless networks, websites, and software provided by the university. This position includes answering phone calls, emails, and handling walk-ins.

Job Requirements

Requires computer maintenance experience along with prior customer service experience. Must have excellent written and verbal communication skills and proven analytical and problem-solving skills. Experience with Windows 7/10, OSX, and Microsoft Office 365 is preferred. **Candidates without computer experience will not be considered for this position.**

Application Procedure
Available Openings 2
Hours 8.0 to 20.0 hours per week
Funding Source Non-Work-Study
Hourly Rate $7.25/hour to $10.00/hour, $0.25 raises every year based on performance
Time Frame Academic Year
Contact Name N/A
Contact Email adams_mg@mercer.edu
Work Location Atlanta campus - Swilley Library
Phone 478-301-7000
Fax N/A